Returns & Privacy Policy

Returns policy

Due to the nature of our products, we are unable to offer refunds, however, in the unlikely event that your bouquet or box is damaged in transit, please contact us immediately and we will replace it with a gift of equal value, we just need a photo of damaged goods emailed to us.


Privacy policy

We are committed to ensuring that your privacy is protected. We may disclose your personal information to our staff and affiliated partners in order to fulfil your order, plus anyone else that you authorise us to disclose it.

We do not disclose your personal information to third parties for marketing purposes or overseas companies.

We may change this policy from time to time, so please check this section now and then to ensure you are aware of the changes.